Hi,
I am writing now to commend the technical support, particularly Alex Moore, who has answered quickly, thoroughly, and with patience and generosity, a number of questions and a couple of challenges I was having.
I expressed my satisfaction to him directly, but I wanted others in the company to know that customers do appreciate finding a real person, who personalizes responses and is fluent with your services. Essentially, these people become the face of the company, and from my perspective, I couldn't have asked for better.
Your Forex Forecasts and your supports are amazing. I always feel that we don't hear enough when things go well, so I offer you some “flowers for the living” and kudos from a very satisfied customer.
Thanks for the support - all working nicely!
Dr. Annabel W.